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First, I hope you're all well and staying safe.
Second, I want to give a "heads up" that you should see more activity here shortly, and maybe a few cosmetic changes.
I'll post more details to the "Announcements" forum soon, so be on the lookout. -E

 

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Thread: Nortel director going down frequently

  1. #1
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    Default Nortel director going down frequently

    Hi all ,

    Here at my site we are having NSF 6416 with Checkpoint AI R55. We have configured the firewall module in cluster. And these days it is noted that one of the firewall director goes down frequently. Say thrice in a month.

    Since the firewall is redundant it doesn't affect the network. And interestingly we have noted that it's the same director which goes down frequently.

    When using web based management it shows that the director is down ( red color ). Then we use console to connect to the director and reboot that. This resolves the issue.

    But it happens frequently, that is the point of worry. Hence we need to find why this goes down frequently.

    Is this a Checkpoint issue ?

    Or is it a cluster configuration issue ?

    Or is it hardware issue ? We suspect hardware issue only. But we don't know how to isolate or troubleshoot this. If any logs required pl. let me know. can anyone help me ..

  2. #2
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    Default Re: Nortel director going down frequently

    Hi all,

    Pl. find the logs when the director went down last time:

    PHP Code:
    Aug  4 22:14:47 a192-168-5-4 cfgd[5994]: ERRORError exception during cfgd [pipe()]
    Aug  4 22:14:47 a192-168-5-4 cfgd[5994]: ERRORCFGD_031 cfgd exiting abnormally
    Aug  4 22
    :14:49 a192-168-5-4 hcERRORModuleCheck Point Firewall-1 is not running
    Aug  4 22
    :14:49 a192-168-5-4 hcINFOModuleName:Check Point Firewall-1 HCReq:Yes Interval:60 (in secondsStopTraffic:Yes NoOfAttempts:1 LogReq:Yes RestartISD:No CurStatus:Not running 
    Aug  4 22
    :14:50 a192-168-5-4 hcERRORException in modulecfgd
    Aug  4 22
    :14:50 a192-168-5-4 hcINFOModuleName:cfgd HCReq:Yes Interval:60 (in secondsStopTraffic:No NoOfAttempts:1 LogReq:Yes RestartISD:No CurStatus:Running 
    Aug  4 22
    :14:50 a192-168-5-4 hcERRORException in moduleclicbd
    Aug  4 22
    :14:50 a192-168-5-4 hcINFOModuleName:clicbd HCReq:Yes Interval:60 (in secondsStopTraffic:No NoOfAttempts:1 LogReq:Yes RestartISD:No CurStatus:Running 
    Aug  4 22
    :14:50 a192-168-5-4 hcERRORException in modulenaap2d
    Aug  4 22
    :14:50 a192-168-5-4 hcINFOModuleName:naap2d HCReq:Yes Interval:60 (in secondsStopTraffic:No NoOfAttempts:1 LogReq:Yes RestartISD:No CurStatus:Running 
    Aug  4 22
    :14:51 a192-168-5-4 hcERRORError exception in Report_status [pipe()] 
    can anyone suggest me what could be the problem ???

    Regards
    Britto

  3. #3
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    Default Re: Nortel director going down frequently

    I don't believe that the Nortel is that widely used a platform, you are probably best off logging a call with your official check point/nortel support people.

    Even in distribution I haven't come across many people that know the Nortel ASF well. I had to upgrade one to NGX once however I ended up basically reentering the config from scratch as couldn't find anythhing regarding doing an upgrade.

  4. #4
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    Default Re: Nortel director going down frequently

    Thanks for your reply. Since our support with Nortel/Checkpoint has expired, I posted my problem here.

    If you could suggest any other forums were I could get reply for NSF, it would be of great help.

  5. #5
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    Default Re: Nortel director going down frequently

    I think i am late on this , what the OS version you are running with .

  6. #6
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    Default Re: Nortel director going down frequently

    Not too late. Still the problem exists.

    FYI the OS version in NSF is 4.1.3.0_R55.

    Thanks and Regards
    Britto

  7. #7
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    Default Re: Nortel director going down frequently

    I was also running 4.1.3 but R60 , there was memory leak with RTM so they gave the HFA_05 , i don;t know whether its HFA_19 in ur case .

  8. #8
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    Default Re: Nortel director going down frequently

    Is it possibl to download the HA from Checkpoint without having a technical support profile ?


    Regards
    Britto

  9. #9
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    Default Re: Nortel director going down frequently

    Nope, you need a valid account and support service to get HFAs.

    Sidney

  10. #10
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    Default Re: Nortel director going down frequently

    Thanks

    Regards
    Britto

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