Firewall Policy not showing up

[kmhendress]

I found out that if you have an "&" in a Section Heading in the firewall policy Smart View Portal will not display your policy, in R60 with HFA03 anyway. Anyone else had similer issues? I think the "&" also breaks things if its in the description, comments, or in a node/network object.

[Tan Da Boss]

Hi,

I found a resolution for NGX R60 in the CP's KB explaining that the Non-English characters aren't supported.
So you have to remove all the non-English characters in the comments via Smart Dashboard and save the security policy.

Maybe it could fix your issue.

Cheers

Tan

[vbavbalist]

I have the similiar issue with my R70 SPLAT . ı have little policies with few number of rules showing in the
smarportal but the main /default /applied policy which is more than 100 rules with lots of entries in the comments section cant be viewed , it remains silent without an error. I started to clean up the non-Engilish letters at the object names, object comments and firewall rules comments by looking with my eye. But what are considered as non-English characters? Letters are easy but are there any punctions etc which will cause trouble?

regards

[vbavbalist]

My problem still continues

Any idea?