
Originally Posted by
Bob_Zimmerman
Elaborating on this one a bit. Resetting SIC should almost never be necessary, and it often makes problems worse and reduces your ability to troubleshoot the problem. While building your understanding of the system, I would recommend only resetting SIC if support tells you to.
I bring this up because I have been in environments where the "solution" to entire classes of problem was to reset SIC. After some troubleshooting, I found out this only "worked" because the real problem was a transient interface failure and resetting SIC took long enough for the failing interface to start working again on its own.
SIC doesn't just break. The only times I have legitimately needed to reset it were when rebuilding a failed management from the ground up, changing the name of a device (SIC certificates are name-based, and CPD doesn't like using a cert with a name different from the hostname), or dealing with a deeply dumb NTP issue which broke the entire ICA on the management.
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