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Resources for the Check Point Community, by the Check Point Community.


I'd like to thank everyone involved for making "The CPUG Challenge" a great success.
We helped a lot of people see and learn a bit more about R80.10, while having some fun.
We will be using this success to try and bring more events to more locations soon. -E

 

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Thread: Error entering credentials for downloading IPS updates

  1. #1
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    Default Error entering credentials for downloading IPS updates

    Hi,

    When creating a schedule for automatically downloading IPS updates, it is necessary to enter the credentials to sue via SmartDashboard. We have to access our management server from a jump server that does not have any Internet access. After I enter the credentials, SmartDashboard tries to verify the credentials which fails as there is no Internet access from the jump server.

    Are the credentials still accepted and used for the automatic updates?

    I am asking this because, so far the Automatic updates have not worked.

    The management server itself has direct Internet access for DNS, HTTP, and HTTPS. We can download updates and Hotfixes for the appliances via the GAIA GUI. I am wondering if the failure to verify the credentials when I enter them, is the root cause of the issue.

    Everything is based on R77.30, so the issue previously mentioned in this group about the change in certificates to SHA-256, should not apply, as the SK mentions that the hot fixes are all integrated into R77.30.

    Many thanks,
    Michael

  2. #2
    Join Date
    2005-08-14
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    Gig Harbor, WA, USA
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    Default Re: Error entering credentials for downloading IPS updates

    Have you followed the steps in sk96647 and sk83520, by chance?
    http://phoneboy.org
    Unless otherwise noted, views expressed are my own

  3. #3
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    Default Re: Error entering credentials for downloading IPS updates

    Hi,

    I did a bit of searching for a solution, but I did not come across these SKs. I will check them out.

    Many thanks!

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