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Tim Hall has done it yet again - That's right, the 3rd edition is here!
You can read his announcement post here.
It's a massive upgrade focusing on current versions, and well worth checking out. -E

 

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Thread: IPS update error SmartDashboard

  1. #1
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    Default IPS update error SmartDashboard

    We are getting an error message when we open the IPS blade.

    "error occurred while checking for updates..."

    When we open SmartDashboard, does the Manager uses my connections to verify updates? Because we are using proxy on the notebook and this may cause the problem.

    BTW the automatic update are working fine

  2. #2
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    Default Re: IPS update error SmartDashboard

    Hi,

    Manual updates from SmartDashboard use your GUI client's connection for updates. If your automatic updates work that means the management server was able to download updates.

  3. #3
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    Default Re: IPS update error SmartDashboard

    Quote Originally Posted by Rerunner View Post
    Hi,

    Manual updates from SmartDashboard use your GUI client's connection for updates. If your automatic updates work that means the management server was able to download updates.
    Hey, thanks for the reply.

    Do you know if there is any document explaining that?

  4. #4
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    Default Re: IPS update error SmartDashboard

    I can confirm this behaviour. I think I found it in the SmartDashboard Help. Just clicked on "Help" oder "?" - don't know exactly anymore.

    This is another stupid thing of the checkpoint stuff.

  5. #5
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    Default Re: IPS update error SmartDashboard

    Quote Originally Posted by crosspopz View Post
    Hey, thanks for the reply.

    Do you know if there is any document explaining that?
    From the admin guide:

    Updating IPS Manually
    You can immediately update IPS with real-time information on attacks and all the latest protections from the IPS website. You can only manually update IPS if a proxy is defined in Internet Explorer settings.

    To obtain updates of all the latest protections from the IPS website:

    1. Configure the settings for the proxy server in Internet Explorer.
    a) In Microsoft Internet Explorer, open Tools > Internet Options > Connections tab > LAN Settings.
    The LAN Settings window opens.
    b) Select Use a proxy server for your LAN.
    c) Configure the IP address and port number for the proxy server.
    d) Click OK.
    The settings for the Internet Explorer proxy server are configured.


    You only have to worry about the proxy part if you're behind a proxy (which you are).

  6. #6
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    Default Re: IPS update error SmartDashboard

    Quote Originally Posted by Rerunner View Post
    From the admin guide:

    Updating IPS Manually
    You can immediately update IPS with real-time information on attacks and all the latest protections from the IPS website. You can only manually update IPS if a proxy is defined in Internet Explorer settings.

    To obtain updates of all the latest protections from the IPS website:

    1. Configure the settings for the proxy server in Internet Explorer.
    a) In Microsoft Internet Explorer, open Tools > Internet Options > Connections tab > LAN Settings.
    The LAN Settings window opens.
    b) Select Use a proxy server for your LAN.
    c) Configure the IP address and port number for the proxy server.
    d) Click OK.
    The settings for the Internet Explorer proxy server are configured.


    You only have to worry about the proxy part if you're behind a proxy (which you are).
    Thanks for that! Nice one!

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