CPSEMD process restarting all the time!

[crosspopz]

My MGMT is R77.30 with JumboHotfix take 84.

I enabled the SmartEvent + Correlation Unit on my MGMT, but cannot open the SmartEvent dashboard.

I got on Monitor that the CPSEMD process is not running, but realize that this process start and stop.

The error on monitor:

Error: CPSEMD not running - process appears to be down

On CLI:

[Expert@ezmanager:0]# cpwd_admin list
APP PID STAT #START START_TIME MON COMMAND
CPVIEWD 16078 E 1 [14:24:28] 15/12/2015 N cpviewd
CPD 16081 E 1 [14:24:28] 15/12/2015 Y cpd
FWD 16206 E 1 [14:24:30] 15/12/2015 N fwd -n
FWM 16208 E 1 [14:24:30] 15/12/2015 N fwm
STPR 16211 E 1 [14:24:30] 15/12/2015 N status_proxy
DBSYNC 19353 E 1 [14:37:55] 15/12/2015 N dbsync
SVR 19383 E 1 [14:37:56] 15/12/2015 N SVRServer
CPSEMD 0 T 7 [14:46:31] 15/12/2015 N cpsemd

Anyone got this problem?

I already installed many hotfix, talking to the TAC, ran many SK.

[wyndfx]

Do you see any core dumps in /var/log/dump/usermode?

If you see some for CPSEMD, you might want to contact TAC to get them analyzed for why it's crashing.

[crosspopz]

Do you see any core dumps in /var/log/dump/usermode?

If you see some for CPSEMD, you might want to contact TAC to get them analyzed for why it's crashing.

Yeah, I see and they already have.

They sent me 3 hotfix, none solves the problem :S

[jflemingeds]

Yeah, I see and they already have.

They sent me 3 hotfix, none solves the problem :S

Did you do a backtrace on it to see if there is anything helpful in there?

What about the .elg file, anything in there?

[crosspopz]

Did you do a backtrace on it to see if there is anything helpful in there?

What about the .elg file, anything in there?

I'm sorry, but didn't understand what you mean with backtrace on it.

About the cpsemd.elg, I didn't get any error, only something about a license, but I generated a eval with all and the same error.

[jdmoore0883]

I'm sorry, but didn't understand what you mean with backtrace on it.

http://stackoverflow.com/questions/5...from-core-dump
^This. Did you perform an analysis of he core file? In the end, this is more or less the same process used in TAC.

[crosspopz]

http://stackoverflow.com/questions/5...from-core-dump
^This. Did you perform an analysis of he core file? In the end, this is more or less the same process used in TAC.

No I don't, I don't know how to do it.

I was looking for how to, but didn't find.

[jdmoore0883]

No I don't, I don't know how to do it.

I was looking for how to, but didn't find.

The link I provided in the previous post is a link to how to do so.

[crosspopz]

The link I provided in the previous post is a link to how to do so.

Oh, thanks.

I saw the link, but I believe I don't have the knowledge to understand this yet. There is only one answer that I don't know what means.

Returning to the specific problem, I installed a new MGMT and import the migrate export from the MGMT and the same problem happened! Wondering if might be a settings problem.

[jdmoore0883]

Returning to the specific problem, I installed a new MGMT and import the migrate export from the MGMT and the same problem happened! Wondering if might be a settings problem.

Open a case with TAC. They can analyze the core dump, but then they have internal resources to compare the results to, and they usually come up with a good cause.

[crosspopz]

Open a case with TAC. They can analyze the core dump, but then they have internal resources to compare the results to, and they usually come up with a good cause.

Yes, I already have. Just opened here to share with you and try to find someone else that have the same problem.
Thanks