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Resources for the Check Point Community, by the Check Point Community.


Tim Hall has done it again! He has just released the 2nd edition of "Max Power".
Rather than get into details here, I urge you to check out this announcement post.
It's a massive upgrade, and well worth checking out. -E

 

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Thread: Problem getting gateway data in smartupdate

  1. #1
    Join Date
    2012-11-20
    Posts
    42
    Rep Power
    0

    Default Problem getting gateway data in smartupdate

    Hello All,

    I have recently installed a GAIA R75.40 Cluster HA with two 4600 appliances.
    The problem is when I want to retrieve the gateway data of both firewalls in SmartUpdate, on one of the firewalls I receive an error message.

    The error message looks as following:

    Checking cprid connection...
    Verified
    Failed to put local file '/opt/CPsuite-R75.40/fw1/sup/bin/cpget_linux.exe' as remote file '/var/log/cpupgrade/suroot/tmp/cpget' on remote host
    Could not find file
    Operation Failed

    I have tried to search for this error, but until now no luck for finding the solution for this error.
    I have to mention that everything is working as it should, but it's the first time I encounter this error with Check Point.

    Does anyone has an idea what could be the cause of this error?

    Regards
    Torenhof

  2. #2
    Join Date
    2006-07-10
    Posts
    194
    Rep Power
    14

    Default Re: Problem getting gateway data in smartupdate

    make sure that "CPRID" connections between mgmt server and gateways are allowed - check your logs and see if connection is allowed or dropped
    misery is optional

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