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View Full Version : Authentication for command fetch/load failed



Barry J. Stiefel
2005-08-12, 21:51
Authentication for command fetch/load failed



(This is mostly relevant to FireWall-1 4.1 and earlier)

In some cases, this may happen because you have an encryption license on one system and no encryption license on the other. In days past, there used to be warnings about this, but this does not appear to be the case anymore. See Failed Load Security Policy No Such File Or Directory (http://www.phoneboy.com/bin/view.pl/FAQs/FailedLoadSecurityPolicyNoSuchFileOrDirectory).

It is also likely your authentication keys are out of sync for your firewall and management console. Here are the steps to clear it:


Check to make sure the time on your firewall and management console is nearly similar (relative to GMT).
On firewall, type 'fwstop'
On management, type 'fwstop'
On the firewall, type the following: fw putkey -p password management-ip
On the management console, type the following: fw putkey -p password firewall-ip
On management console, type 'fwstart'
On firewall module, type 'fwstart'


If this doesn't work, see Cant Get Putkeys To Work (http://www.phoneboy.com/bin/view.pl/FAQs/CantGetPutkeysToWork)

-- GuyR (http://www.phoneboy.com/bin/view.pl/Main/GuyR) - 11 Jan 2004

FAQForm (http://www.phoneboy.com/bin/view.pl/FAQs/FAQForm) FAQs.Class: RemoteManagementFAQs (http://www.phoneboy.com/bin/view.pl/FAQs/RemoteManagementFAQs) FAQs.OS: FAQs.Version: