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phlegm
2014-12-19, 14:58
We are having problems with video conferencing with one of our Polycom units.
When connecting to Japan we get the following errors and then lose connection.

The errors are coming form the other site. We are the destination.
Probably get a couple of dozen of them and then the call is dropped.

890

jdmoore0883
2014-12-19, 15:52
what version of Check Point is running on the Gateway?

There is a known limitation of this in R70:
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk37042

gyovel
2014-12-21, 08:39
Hi

I believe the icmp drop is not the problem, it is a symptop, while the problem should be investigated further.
the limitation of R70 is solved in advance version and releated to icmp handling in multiply CPU environment.

Regards,
Guy

phlegm
2014-12-22, 11:00
what version of Check Point is running on the Gateway?

There is a known limitation of this in R70:
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk37042

Version is R75.40