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menz456
2009-02-19, 05:11
I have just done an online update of our smart defense.
This completed quickly but it is hanging on:
'Expanding Update Files'.
Has anyone seen this before?
I am thinking it may require a reboot of the Mgmt Server?
Sam

cciesec2006
2009-02-19, 07:01
I have just done an online update of our smart defense.
This completed quickly but it is hanging on:
'Expanding Update Files'.
Has anyone seen this before?
I am thinking it may require a reboot of the Mgmt Server?
Sam

Yes, it is a KNOWN issue. It happened to me on one of the CMAs just like the
situation you descirbed. This is what I did:

- open the Microsoft task manager and manually killed the SmartDashboard
- open the SmartDashboard again and that fixed the issue. I think it only
happened the first time when you tried to download SmartDefense update

menz456
2009-02-19, 07:47
Yes I shutdown smartdashboard and brought it back up on the gui
client.
It was all fine after that.
Many Thanks
Sam