Impossible to proper uninstall SSL Network Extender

[baboo]

Hello

We're using SNX together with Connectra NGX which works pretty good.

The only problem is, that it seems impossible to uninstall SNX properly.

- there is some trash left within the registry
- a hidden non-pnp-device will be created
- the virtual network adapter remains (is also hidden)

When i try to clean up the mess by hand (removing registry-keys, device, and so on) the next installation of SNX won't work. But after a normal uninstallation (where it creates the hidden-devices, etc) and another installation of SNX I can connect without troubles.

Conclusion:
- The uninstallation creates some voodoo-stuff which is needed by a reinstallation.


Why we do need a proper uninstallation:
We're using Altiris as to manage the clients. Altiris uses the hardware adress of the first(!) NIC to identify the clients. If SNX is uninstalled the virtual NIC which has a HW address of 00:00:00:0..,etc remains as first NIC, but is hidden (thus the order cannot be changed).



Is there anyone on the world with the same issues ?

-Manuel

[chillyjim]

What version of Connecta are you running?
Are you using the stock version of SNX that comes with the Connectra?

[baboo]

We're running Connectra NGX R60.
And we're also using the SNX-Version which was shipped with the connectra.

[mylt4]

I too have had issues with the SNX client and how it cleans up after itself when you uninstall. There is a "cpclean" utility that works pretty well. You can download it at:

http://www.checkpoint.com/downloads/...s.html#cpclean

I found that the important "files" to remove are the vna_coinstall.dll and the vna.sys. first found in "windows dir"\system32 and the latter found in the "windows dir"\system32\drivers

HTH

Randy