No logs appearing in SmartView Tracker!

[spootnicks]

Hi Folks,
I hope everyone is well.

I am having an issue with my logs presently. When I launch the SmartView Tracker I am not seeing any logs appear from either of my two firewalls. I ran a tcpdump on my management box (logging server) and I see traffic over port 257 coming from both of my firewalls. I also ran a tcpdump on all the interfaces found on my second firewall. i only found that traffic was being communicated on port 257 on my internal interface, to my management box (seems correct to me).

From what i can tell both of the firewalls are actually sending logs to the management box, but no displaying them in SmartView Tracker.

Any thoughts here?

[david]

have you tried doing a manual log switch?

[spootnicks]

Meaning opening a log from an older date? If so yes, and I see logs from an older date.

[david]

nah, i mean creating a new log file.

can do it two ways,
via smart tracker, select 'file' 'switch active file'

or from the cli, 'fw logswitch'

this will write the current log to a file with the current date & time, & create a new fw.log

[spootnicks]

David, thank you for the clarification.
I will try that now, and let you know.


Thanks again

[auber]

Was there any solution on this issue ? I have exactly the same problem with a clusterxl installation here.

Thank you

Originally Posted by spootnicks

David, thank you for the clarification.
I will try that now, and let you know.


Thanks again