Smartview Monitor Crashes

[seanw]

Hi guys

Sorry for so many question but this has been doing my head in, and i cannot sort it out.

Basicially i have a windows 2003 server sp1 running NGX60 smartcenter management center and smartconsole the gui. The install went very smoothly and everything worked prefectly for about a week. I haven't installed anything else, and im pretty sure, it hasn't been patched. Now when i click on the smartview monitor it prompts you to login which it does with out issues, then from there it hangs and the window just closes after about 5 seconds, it dosen't give any error messages, and within windows event viewer is says the following



Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 2/11/2007
Time: 11:18:43 AM
User: N/A
Computer: NS1
Description:
Faulting application SmartCons.exe, version 59.0.0.0, faulting module mfc42.dll, version 6.0.8665.0, fault address 0x00003eb8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 53 6d 61 ure Sma
0018: 72 74 43 6f 6e 73 2e 65 rtCons.e
0020: 78 65 20 35 39 2e 30 2e xe 59.0.
0028: 30 2e 30 20 69 6e 20 6d 0.0 in m
0030: 66 63 34 32 2e 64 6c 6c fc42.dll
0038: 20 36 2e 30 2e 38 36 36 6.0.866
0040: 35 2e 30 20 61 74 20 6f 5.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 30 33 65 62 38 003eb8

Event Type: Information
Event Source: FireWall-1
Event Category: None
Event ID: 2
Date: 2/11/2007
Time: 11:18:25 AM
User: N/A
Computer: NS1
Description:
The description for Event ID ( 2 ) in Source ( FireWall-1 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Logging in >>>>.


O BTW i have completely uninstalled smartconsole and reinstalled it, but it didn't make any differences


Any help on this would be very much apreciated.

[kva.kva]

Do you use SmartConsole R60 HFA 02?
May be turn off Data Execution Prevention for SmartConsole clients...

[seanw]

I installed NGX60 HFA 02 and then applied HF04. And thats it.

Thanks
Sean