valid site blocked

[stafi]

i had a prob with a certain site. when a user try to browse to the site
it hangs and will not come up than on other times it will work good.
this site is https . i checked with the fw admin and he say that the
smart defence logs show that this site is sometimes blocked.

how can i put this site in smart defence as trusted ?

[northlandboy]

Smart Defense doesn't really have that sort of granularity. R62 introduces some newer stuff with profiles that can help a bit, but you can't really make exceptions for specific sites (actually I can probably think of a way of bypassing all protections for specific destinations, but you don't want to go down that path).

Look at what SD check is triggering the block, and decide what the risk is of disabling that check.

[chillyjim]

Originally Posted by northlandboy

Smart Defense doesn't really have that sort of granularity. R62 introduces some newer stuff with profiles that can help a bit, but you can't really make exceptions for specific sites

R62 from what I am told adds the infrastructure to do this, but it is not yet in the code. please open an RFE (http://www.checkpoint.com/jsp/rfe/rfe.jsp) for this. The more folks that do the better.

(actually I can probably think of a way of bypassing all protections for specific destinations, but you don't want to go down that path).

I've been told that support can have custom inspect code writen to allow a given site to bypass the SMDF inspection, but I've never tried to have it done.

Look at what SD check is triggering the block, and decide what the risk is of disabling that check.

Or tell the website to fix thier code :)