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Old 2008-03-19
gpresser gpresser is offline
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Join Date: 2008-03-04
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Default Edge Unit Firmware Upgrade

Recently upgraded one of my edge units to the 7.5.51x firmware. Since the upgrade I am not able to connect via https. I do seem to be able to push a policy from smartcenter, and I do seem to be able to receive the logs from it, but to actually log in doesn't seem to work.

VPN Connections are still up as I am seeing traffic flowing normally.

Any Ideas?
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Old 2008-03-20
abusharif abusharif is offline
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Location: Twillight zone
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Default Re: Edge Unit Firmware Upgrade

Unless already done, try updating your libsw files to correct version (matching version of firmware) on your smartcenter and then push policy / update to Edge. Could be something like that depending on policy layout.
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Old 2008-03-20
mcnallym mcnallym is offline
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Default Re: Edge Unit Firmware Upgrade

If it was libsw then the VPN etc would be failing.

I would check via http when at the site to see what the https is set too and if it has been changed during the upgrade.
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Old 2008-03-29
Routerkid1 Routerkid1 is offline
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Default Re: Edge Unit Firmware Upgrade

Please ensure you have the login setup for the wan connection for Mgmt.
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Old 2008-03-30
chuachongchee chuachongchee is offline
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Default Re: Edge Unit Firmware Upgrade

Are you trying to remote in from WAN??

Did your security policy allow http/https access from your ip or whichever ip?? Since you are managing the edge with smartcenter, your rules have to account for that too..
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Old 4 Weeks Ago
stuartgreen stuartgreen is offline
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Default Re: Edge Unit Firmware Upgrade

make sure you're using https://x.x.x.x:981 rather than standard https. everything should work much more smoothly then :)
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