Secure Remote crashing on startup (Vista 32bit)

[atomi]

Whenever SecureRemote (latest version) starts on my Vista SP1 system it immediately crashes (the key icon appears in the system tray, but the client never starts).

When it crashes an alert box appears with "desktop has stopped working" and a Vista error warning window opens with the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: SR_GUI.Exe
Application Version: 63.0.20.2
Application Timestamp: 4858d66d
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 0001cc80
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Any suggestions would be greatly appreciated!

[BarryStiefel]

Originally Posted by atomi

Whenever SecureRemote (latest version) starts on my Vista SP1 system it immediately crashes (the key icon appears in the system tray, but the client never starts).

When it crashes an alert box appears with "desktop has stopped working" and a Vista error warning window opens with the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: SR_GUI.Exe
Application Version: 63.0.20.2
Application Timestamp: 4858d66d
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 0001cc80
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Any suggestions would be greatly appreciated!

Upgrade to Windows XP.

[Thorpuse]

What hardware and NIC driver are you running?

[atomi]

Originally Posted by Thorpuse

What hardware and NIC driver are you running?

It's an ASUS P5E3 Deluxe motherboard with 2 built-in gigabit NICs, I have tried it on both, same error.

They are:
Marvell Yukon 88E8056 PCI-E running a Marvell driver (10.51.1.9)
Realtek RTL8169/88110 (NDIS 6.0) running Realtek driver (6.205.403.2008)

Thanks!

[Thorpuse]

Don't know of anything specific there - think you'll need to log this with Check Point directly.

[atomi]

OK, thanks anyway.

[ligmania]

I had a similar problem with a user but wrote a script to run secureclient. Here it is

cd c:\Program Files\CheckPoint\SecuRemote\bin
scc startsc
ping -n 8 localhost
scc setmode autoconnect

after this you should see the checkpoint icon on the system tray. Let me know if this works for you.