Checkpoint SecureClient user VPN error: "connection contains real IP of NATed address

[zippie74]

Hi,

I have setup my checkpoint firewall to allocate addresses for Remote VPN users using Office Mode and the DHCP server option.

When I connect using the secureclient I see the DNS request arrive at my DNS server and I then see the allocated address returned to the firewall.

It's then that I see the error: "connection contains real IP of NATed address" in Smarttracker.

I'm using Secure Client R56 and my checkpoint components are listed below.

Check Point Support Information.
CPinfo 5.0 Build 541000004

==============================================
CP components
==============================================
CPshared : Yes Ver:5.0 SP:4
FireWall-1 : Yes Ver:5.0 SP:4
Policy Server : Yes Ver:5.0 SP:4
PPACK : Yes Ver:5.0 SP:4
CPinfo : Yes Ver:5.0 SP:4
FW1_41_BC : Unknown
RTM : Yes Ver:5.0 SP:4
Reporting Module : Yes Ver:5.0 SP:4

Can anyone help me with this?

Thanks,