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Reload this Page NGX R60 Connection dropping
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Old 2006-02-23
Kelljaso Kelljaso is offline
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Default NGX R60 Connection dropping
Sometimes when connecting through an adsl router the Status reads "Waiting (network interface down) and after 3 minutes the connection drops with a system tray popup saying "ip address has changed VPN-1 SecureClient disconnected". This will happen randomly with no pattern as such to it. Other times I can connect and leave the connection open all day without this occuring. With a dialup modem I can connect everytime.

I have went through disabling the adsl router firewall but the same problem is still apparent. Any ideas???
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Old 2006-02-23
Lackie Lackie is offline
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Default Re: NGX R60 Connection dropping
If you ADSL router is set for DHCP and the IP address from your ISP changes then you may get this problem as the VPN will not be from the same IP address.
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Old 2006-02-24
Kelljaso Kelljaso is offline
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Default Re: NGX R60 Connection dropping
I have also now tried it through a cable modem which is a static ip - but the same result happens.
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Old 2006-02-26
chillyjim chillyjim is offline
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Default Re: NGX R60 Connection dropping
What are you connecting to? Is it a VPN-1 gateway or a Safe@Office box?

I've only seen this with the Safe@ boxes, but it sould be fixed there with the current firmware (6.0.46).
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Old 2006-02-27
Kelljaso Kelljaso is offline
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Default Re: NGX R60 Connection dropping
Its a VPN-1 Gateway that I'm connecting to - I've went back and installed SecureClient R56 which can connect ever time without the 3 minute disconnection problem - thing I have noticed is that SecureClient R56 under the Connection Details tab - Tunnel Properties General - "IP Compression" is "Yes" where as under NGX60 its "No"
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Old 2006-03-06
stuartgreen stuartgreen is offline
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Default Re: NGX R60 Connection dropping
i'm now about to replicate a build of this to try and figure out whats causing this odd error. will let you all know if i find anything useful :)
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