NGX on Windows 2003 - Can't add Administrators

[intehnet]

All,

I don't normally use Windows so bare with me here.. :)
Spun up a fresh install of NG X in the lab; SmartCenter with Eventia Reporter add on..
I try to add an administrator via the Checkpoint Configuration tool (cpconfig) and it says "Failed to save the administrator's password!" no matter what username/password i try.

The box used to have R55 installed before, but it was uninstalled..
Are there files remaining?? Where is the password file in windows?

cheers

[Sergej]

You can add only one global administrator from cpconfig (NGX and above). You can add as much CheckPoint admins as you like from SmartDashbord.
This is mettioned in documentation.

[intehnet]

there was no admin, it was after a fresh install..
I reinstalled the entire checkpoint suite, and now i can add admins, but i can't log in!

I think there is something wrong with the box.. it is windows 2003 running in vmware.. might be an issue with running smartcenter up in a VMware session...

[kva.kva]

I use Windows 2003 with NGX on VMWare without problems.
Did you install Check Point from iso? May be problems with broken iso.

[diego_b]

Hello, I had a similar problem: it was a PATH problem, there was another verify.dll library in other directory. Copying it (from the checkpoint directory) to c:\windows\system32 was the solution, now, I can add new users but it didn't solve all the problem: still I can't log on in Dashboard.

If I make a cpstart I found the message "VPN-1 not configured, use cpconfig..." etc, I have configured cpconfig without problems, but it still doesn't work...

[justin.knox]

I can say with some certainty that ngx runs fine in a vm. My management server is a windows server 2003 sp1 vm running in vmware server.

I had trouble with initial installation of it prior to HFA_01 due to no support for SP1. Since HFA_01 I have had no trouble with my management server.