Line in HTTP request too long error

[JCole11]

Hi,

We implement NG R55 with Websense 6.1. When you browse to a JSP page from the internal network, the page will not display and the FW log displays a "Line in HTTP request too long" message. When I add a previous rule to allow HTTP through without Websense enabled, the page loads successfully. This suggests to me there may be an issue with the HTTP Security Server. We are running HFA 16 and SmartDefence. I have looked at the HTTP Security Server settings and the max URL length is 2048 bytes, which the URL is nowhere near. I have searched the net and can only find suggestions on increasing the URL length to 1024 bytes (earlier versions, therefore not implemented), and disabling the Wormcatcher settings (implemented but did not resolve the issue). All other pages seem fine (even with longer URLs). Has anyone else had this issue? Does anybody have any suggestions?

Thanks in advance.

[chillyjim]

See sk31267 for the fix.

[JCole11]

Thanks ChillyJim, but I have already disabled the WormCatcher setting which has not resolved the issue. After reading the knowledge base article, it looks like that is all the hotfix does, but I will try installing this tomorrow anyway and tell you how I go.

Thanks again.

[JCole11]

HFA 17 seems to have resolved the issue. Thanks for your help chillyjim.