HA Sync Issues since upgrade to R65

[jaymis45]

I performed an upgrade of the windows 2003 management servers from R60A to R65. I initially upgraded the secondary first after stopping HA. Then went and upgraded primary. The sendary was fine however with the primary.

There was a slight issue in that I could not login and the primary complained that I wasn't defined as a gui client. Because of that I promoted the secondary and rebuild the primary again using export_upgrade copy take prior to upgrade. This then allowed me to login fine but unfortunately both server became active/active. I demoted the secondary back to standby and then tried to sync the servers manually.

I am now getting the following error :-

Failed to synchronize
Reason : Failed to update shared licenses

Do you know how I can resolve this please ?

Would it be easier if i re-nstalled the secondary again and re-synced servers or would I get the same error ?

Im looking for a quick solution as this has been on-going for 3 weeks !

[varera]

if primary MGMT IP address is changed, you will have to re-issue central licenses used for those modules with a new IP.

if it is the same IP, try to detach and reattach the licenses again.

if this does not help, fwm debug is advised.

[JeffP]

I think the fastest resolution is build the secondary from scratch and let it replicate from the primary. You would of been fine where you are if you had not of done the upgrade_import to your primary after promoting the other. If that doesn't work you may have to get into some ugly dbedit stuff as it may be in a confused state as to what ip is primary and what is secondary.

Before you try to sync that secondary I'd remove all references to it from Smart Dashboard to cleanup as much of the database as possible.

[vadi_ag]

Hi ,
correct me if i am wrong as per checkpoint first primary needs to be upgraded because then your secondary will become primary in case if you encounter any issues then you have this primary to work on , once the upgradation is complete and all the tests have been performed then you start the upgradation of the secondary ( which is primary now) and as you have completed this i suggest you to start the secondary from scratch.