Issue with primary Management server SmartDashboard

[braintek]

Hello,

Had a weird issue this morning with my primary management server.
I was not able to launch dashboard, tracker, monitor...etc complaining that
IP was not a valid GUI IP which was not the case.

I had an old dashboard session still open so I tried to test SIC on one of my modules and I got the following error message....

"SIC Status for FIREWALLxxx: Not Communicating

Authentication error [error no. 147]

** Check that peer SIC is configured properly

and that system date and time on the SmartCenter Server and peer are synchronized **

Also when doing policy modifications and saving policy I could see that synch between primary and secondary management had error "Failed to connect to peer"

Finally after rebooting primary management server everything was back to normal. The thing is I have no clue why this happened, someone have an idea?

[cpcpc]

When it happens again, check if all the processes are running on that primary management (cpd, fwd, etc.) and if the time are synched...

After you "rebooted the primary, everything back to normal" you mean the original primary is still primary? If not, bring back the original one as primary to see if it's working; if not, check disk space.

[braintek]

Yeah after the rebooting Primary MGMT it retained its Primary status, disk space is good and time is synch through NTP, it's the first time it happens. I'm trying to find HFA's for R62 seems they've nerver camed out.