Problems with R62 on SuperMicro 6022P-8R crashing

[mikesjn]

Software: Check Point SecurePlatform NGX (R62) Build 031

Hardware: SuperMicro 6022P-8R Dual Intel CPU 2GB Ram 2 X Onboard NIC (Intel® 82546EB Gigabit Ethernet) using the e1000 driver
These are configured as External (Internet) and DMZ interfaces.

An additional network card,
eth0 3c59x
is used for the internal network.

We have 2 of these the same, acting as FW modules and 1 smartcenter (the 2 servers are configured exactly the same) (They came over as part of a company merger and have been rebuilt)

Specification at:
Supermicro, Inc. - Products | SuperServers | 2U | 6022P-8R / 6022P-8RB


The firewall works fine for everyday use, they have been running for several months, with the usual email and web server traffic to and fronm the DMZ and all other traffic, inc downloads, ftp etc.. The company has put some new servers in the DMZ and we have to back them up from the internal network, using Legato Networker 7.2.1, we have configure the keep alives and it works fine for smaller backups. The firewall has been generally well behaved, it has frozen once whilst doing this.
We have introduced a new server that need to backup somewhere in the region of 456GB from the dmz to internal, this starts, but has never completed, it backs up at 10MBs and has got as far as 250GB. The server then freezes. There is nothing in the logs ie /var/logs or in the samrtview tracker, it just freezes and the CPU overheat warning comes on and the server is frozen so that it has to be powered off.

This happens with either of the servers are used (the company wanted a cold standby, so we just change the firewalls over, SIC and push the policy), I would like to go for failover at a later date.

We have run numerous hardware tests over days (memtest, CPU burn in,stress tests) and we can never get a fault.
During operations the top command shows negligible CPU usage ample free memory and nothing looking out of place.

Does anyone have any ideas, could this be a compatabiliy issue? I read that there are some compatibilty issues with R65 for SuperMicro servers.
Any ideas appreciated.

[mcnallym]

I believed that the issue was Broadcom NIC's. As you have Intel then should be fine.

R65 hFA02 also has some new e1000 drivers I beieve off the top of my head.

[mikesjn]

It seems to be a compatability issue. I tried 2 of the Supermicro servers and ran memtest and cpu burn in tests for days. They both did exactly the same. A Compaq DL360 G3 came spare 2 weeks ago, so I built this as the gateway. Thus far all is fine, I have run TB of backups across it with no errors, so far anyway

[cciesec2006]

"An additional network card, eth0 3c59x is used for the internal network."

I would advise replacing this NIC because it does NOT very well with 802.1q,
if you have a need for 802.1q, because I've run into numerous issues with this
NIC and 802.1q in my lab environment.