upgrade from NG55 to NGX60

[cc790]

hello

I'm trying to upgrade my CP NG55 to the new version NGX60. The installation go well but when i try to connect to the SmartDashboard I got an error on gui client and on licence. I guess that the NG55 licences don't go well for the NGX60.

Is it possible to get a temporaly licence to test the new version of CP and how could i get it.

Thank
bye

[cc790]

i forgot to say that during the install i have two errors
-components-reg.conf in evntia reporter
- pe-components-reg.conf in smart console

[kva.kva]

If you already have R55 licenses, you can save them and upgrade license to R60. So you'll have licenses R55 and R60.

[stuartgreen]

you definitely need to upgrade your licences! Also, make sure if your upgrading you upgrade the management first. you'll need to install the NGX gui clients too, the R55 ones will not be able to connect to the NGX management.

[cc790]

thanks for your help

so this morning i try again without licence and the smart tracker work well but not the smartdashboard.
I get this error: "internal error ['12]while handling this object"

What do you think about this ?

Did i try to re'install, or uninstall the previous version ?
or will it work well with upgade licence ?

[kva.kva]

1'st - upgrade license

[cc790]

ok thank you, i will try this

[Sergej]

2'nd get some 30 days demo licenses from you partner. This will help you in case of any license misconfig problems.

[cc790]

So i broke my 2003 server test and install only NGX60, and it's work well. I got a 15 days licence free. That's enought for test.
But when I copy the rules, saved from the other server, rules done on NG55, the NGX60 smartdasboard crashed and I get the same error ['12].

I guess it is because the DMZ is not present on my test server.