Policy Installation Error

[itguy]

When I am trying to install policy it's showing error as webdefense installation failed.No webdefense license found.
How to remove webdefense any help?
or any oterway to resolve this issue?

Thanks,

Sourav

[ddarby1]

Hi Sourav,

It would be useful to have a bit more information in order to troubleshoot this problem, for example:

Versions of Check Point Software
Type of Environment if you know it (e.g. standalone, distributed)
Events that led up to this error (have you configured something new, upgraded, are you a new admin of this setup?)
Exact syntax of error - there may well be a document on Check Point's support web site.

As I'm sure you suspect, in general these errors will be produced when you don't have a licence for something that you are trying to use/install a policy for, such as QoS.

You could double click on the name of the enforcement module in Smart Dashboard and under the 'Check Point Products' section check that only those items which you use and have licenses for are ticked.

You could also use Smart Update to retrieve/verify the details of the Check Point License from the Smart Centre Server and Enforcement Module.

[Sergej]

Check you hosts properties: General Properties > Configure Servers... > Remove Web Server check boxes. You can find all nodes configured as a Web servers in a main windows of Web Security.

[itguy]

Hi! I've already removed the web server options from all hosts.It's a new setup.I'm attaching the screen shot for your information

Thanks

Sourav

[ddarby1]

Following on from Sergej's previous post, can you confirm that there is nothing shown in the Web Intelligence Tab > Web Servers View as it sounds like there might be (for example, it's possible that 'Web Server' is checked in the Configure Servers button of your Enforcement Module General Properties Page).