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Old 2008-04-12
Keshalia Keshalia is offline
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Default trial license in a distributed environment

Hi all,

I cant seem to get my gateway module running with the trial license in a distributed environment, SIC is “Trusted” but when I push the policy it fails and says the module has no license , both the smart center and the gateway are fresh installs, in smart update the smart center has the 15 day trial but the gateway says 0 licenses…

Any good ideas. I set it up just as the CCSE student book said. About 15 times!! :P
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Old 2008-04-12
RayPesek RayPesek is offline
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Default Re: trial license in a distributed environment

Check for any unattached licenses. You should have one for the firewall. Try right-clicking on the firewall object in SmartUpdate and see if there is an option to Attach a license.

Sorry, I don't remember the exact steps to attach licenses because it's done so infrequently.

I *thought* that simply installing the gateway gave it an automatic 15-day eval license, with the 15 day clock starting from the moment SIC was established with it.

Ray
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Old 2008-04-12
melipla melipla is offline
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Default Re: trial license in a distributed environment

What does the command "cplic print" say from the CLI on the management and gateway?

I think the eval starts when the software is installed, regardless of sic. Might want to check and make sure both servers have the same date & time.
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Its all in the documentation.
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Old 2008-04-12
Keshalia Keshalia is offline
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Default Re: trial license in a distributed environment

Thanks for the help, time zone was different! ...Cheers
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Old 2008-04-13
RayPesek RayPesek is offline
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Default Re: trial license in a distributed environment

Quote:
Originally Posted by melipla View Post
I think the eval starts when the software is installed, regardless of sic.
I used to think that as well. I was surprised to see it wasn't correct for an R61 enforcement module. I had built up a spare firewall and it sat under the bench for three months. When I had to use it, I established SIC and the enforcement module showed it was on Day 1 of a 15-day eval.

Good catch on the date/time thing.

Ray
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