Policy Install Error after Management Upgrade

[roadrunner]

Policy Install Error after Management Upgrade
After upgrading the managment server from NG FP2 to NG AI, any attempt to install polices on NG Enforcement Modules fail with "Unknown Protocol Error". No other information is available. SIC is still working, logging is fine, Smartview Status is green, etc. Additionally installs on 4.1 Firewalls works fine.

During the install, the Check Point Product attribute for the firewall object is changed from 'NG FP2' to 'NG'. This causes the above failure. Change the attribute to the correct version and install the policy.

-- PhoneBoy - 01 Jan 2004


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FAQs.Class: InstallAndUpgradeFAQs, TroubleshootingFAQs
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