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Go Back   CPUG: The Check Point User Group > Check Point Firewall-1/VPN-1 And Related Products > Eventia Analyzer/Reporter/SmartView Reporter
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Old 2008-11-04
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Join Date: 2008-01-24
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Nirnaeth has an average reputation (10+)
Default Eventia Reporter GUI crash (R65)

Hi all, When editing the "Blocked Connections" report (either in Firewall Security and in Cross Products Security), then editing "Blocked Connection by Date" in the Content tab, and then clicking OK (without doing any modification), the GUI crashes (ReportingClient Module encountered a problem......) No specific logs generated on Smartcenter, Eventia Reporter still running fine. It is affecting the GUI only (replicated on different clients/hosts). Smartdashboard has been reinstalled, Smartcenter has been rebooted, rmdstop/rmdstart executed; no effect. Any ideas? Thanks
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Old 2008-11-04
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Routerkid1 has an average reputation (10+)
Default Re: Eventia Reporter GUI crash (R65)

Please make sure you have hfa_02 installed on eventia. Also please make sure you have hfa_01 for Smart Console installed and that should do the trick.
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Old 2008-11-10
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Nirnaeth has an average reputation (10+)
Default Re: Eventia Reporter GUI crash (R65)

No luck.
HFA_30 has been apply on SmarCenter (and server rebooted) and SmartConsole is now HFA_01, but the problem is still there.
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