URGENT - No login into newly installed Eventia Reporter

[dantro]

Solved. The implied rules had to be deactivated.

[Routerkid1]

Run a ps on the Eventia box and make sure fwm is running. Do a policy install database to the box.

[dantro]

Already did that, fwm is running and database was also installed to SmartCenter Server. Or is there a way it should let me install the database onto the Eventia Reporter directly?

[RayPesek]

As I recall from my last job where I set up ER R62 distributed (but on Server 2003), I had to launch the ER client from it's own icon and connect to the IP of the ER box. I also had to use cpconfig to set up an identical admin account on the ER box itself.

Windows > Eventia Reporter will not work with ER. It only worked prior to SmartView Reporter R56 as I recall. R56 was when they switched to MySQL.

You must install the database on the ER box manually. If it does not show up in the list of things that you can install the database on, that's the first place to start troubleshooting.

You also need to set your IP on the ER box as an allowed GUI client or use "any" for troubleshooting.

Ray

[dantro]

We don't use Windows at all when it comes to firewalls. We use Check Point's hardened SecurePlatform which is based on Linux. cpconfig shows me some things on the ER box, but no option to set up a GUI-Client or admin account.. This only works on the Linux-based SmartCenter Server (which makes sense).

[Roch_Greg]

I couldn't access smart console once and used "fw unload all.all" at the Linux box and it let me in.

Solution ID: 55.0.1550001.2573010

Greg