Eventia Reporter Issue

[Porter]

Currently we're having problems with Eventia.
Connection between server and MGMT is established, DB is fine -> "processing logs", consoliadtion rules are ok, time and date settings are also fine, so everthing looks ok but if we start to generate default or custom reports we always recieve message "No relevant data has been found for this report"

This happens since about 3 three weeks, before everthing was working without any problems. Maybe new installation will fix it, but I think it's easy to reinstall a product if there are "strange" problems...

Any ideas? Thanks for your help in advance!

[kva.kva]

You can use DBTableStat to get information about a daily summary of the number of log records that match the consolidation rules, and the number of consolidated records that were stored in the specified database table. So if you'll get non zero records for necessary day, then you need to check carefully period for report's template.

Usage
DBTableStat [-t TableName] [-o OutputFile]
Syntax
-t specify database table name, default: CONNECTIONS
-o specify output file name, default: table_stat.csv

[Porter]

thanks, I'll check

[Porter]

output is fine too, all dates, days, months etc are inside

[kva.kva]

Check template's parameters: time period, current table. Select Managment > Consolidation > Sessions, note the database table and compare it with table from template.

[Porter]

hmpf...yesterday I was playing around with the db and today it's working
do not unterstand...anyway for the moment it's ok, thanks for your help!

[paresh]

Hey, i am facing similar problem the default logs are being generated successfully but the customizd logs show "no relevent data available".
Any clue???