How to automatically launch Integrity client?

[eldo37]

Hi All,

After a license update, our Integrity client didn't launch automatically when we start our computer.
Do you know how to launch our Integrity automatically when we reboot our computer?

Thanks,
eldo.

[betski]

Which version of Integrity?

If you haven't entered the correct key, this would cause a problem.

In the registry check HKLM..........> Zone Labs>True Vector>fwstartup
this should be set to 2. disabled is 0

[eldo37]

Hi Betski,

Thank you for your reply.

We haven't got this entry in the registry.
Do we need to create this entry ?
We run Check Point Integrity Server 6.0.659.0 and Check Point Integrity Agent version:6.0.182.000


Thanks,
eldo37.

[betski]

i've used integrity 5.5 and currently 6.5 o i'm not sure about version 6.

is the true vector service running? is it set to auto or manual?

[eldo37]

Hi Betski,

I have a problem when I want to remove Integrity client.
when I run iclient
iclientSetup_IFen.exe /X /s /V" /qn INSTALLPASSWORD=<password>"
message the file doesn't exist.

Msiexec /X /qn <Product GUID> INSTALLPASSWORD=<password>
Msiexec /X /qn <installDatabase.msi> INSTALLPASSWORD=<password>
and msi files doesn't exist too.

Any idea how to remove the Integrity client?

thanks,
eldo.

[RobertGraham]

Sounds like your only option at this point would be to rip it out of the file system and the registry. Don't forget to backup your registry first, and I'd advise making a Windows system recovery disk(disc).

[eldo37]

Hi Robert,

Thank you for these information.

Do you know which registry entry I need to remove?


eldo.

[RobertGraham]

1. HKCU\Software\ZoneLabs
2. HKLM\SOFTWARE\Microsoft\SecurityCenter\Monitoring\ ZoneLabsFirewall
3. Hunt for ZoneLabs keys(use the find function) in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\
   Installer\UserData
4. HKLM\SOFTWARE\ZoneLabs

There are a couple of other pieces of junk laying about, but that shouldn't bother you really. This goes for verion 6.5, other versions might be different.

You probably want to consider upgrading to 6.5 or even 6.6.

[dingo8mybaby]

I also remove the vsdatant item in device manager.

System / Device Manager /

View = Show Hidden Devices

Non-Plug and Play Drivers

Vsdatant

[navi101]

We encountered the same problem.

The trial version of the client ran out on two laptops.

We installed the Checkpoint Licence key on both. We rebooted both and one starts up automatically the other does not.

We have the FWSTARTUP set to 2 on both.

Not sure why we have this problem ?

We are running 6.5.063.135

Thanks Matt

[kr1m1n4l]

Hi sorry to add a thread withing this thread but my issue seems to be fairly similar

We are using integrity server 6.5 HFA05.

and the clients are on 6.5 HFA03.

We have created an enforcement rule so we can update the clients on 6.5 HFA5.

But it is not working although the enforcement rule seems to work

we tried to configure minimum version 6.5.063.122 in "rule condition",
but when configuring to minimum 6.5.063.122, we do not get any message,so therefore no upgrade possible .

Anyone got an idea ?

any help is greatly appreciated

[CSING]

Based on your comment apparently the enforcement rule identifies clients that that are below build 122. I believe that HFA04 is build 135 and HFA05 is build 166. What version are you upgrading too? Also have you added the client package that you want upgraded to the server?