Unable to login to smartcenter R55 after restoration using upgrade_import

[mc_rockz]

Hi guys ,

any idea? i cant login to my smartcenter after i restore it to my other server. the error says something like " there is no smartcenter running on the IP Address (smartcenter) or check if the GUI client is added on the smartcenter" vut im sure the i cp services is running. any idea?




regards,
mc_rockz

[melipla]

Access the console, use "cpconfig" to verify that your IP is listed and that the administrator is defined. Perfrom "cpstop" and a "cpstart" look for errors.

HTH

[mc_rockz]

hI melipla,

I already done that. but still i cannot login.


Regards,
mc_rockz

[mc_rockz]

Hi,

we already solve the problem, and its license related problem, i just attached the new ngx license on the smartcenter.

rgds,

[Peter Smith]

How did you connect to it to install the licence? Did you do it via "cpconfig"? I though you were not able to log in via smart dashboard. I'm having the same problem

[stefan73er]

due to it was only a licence problem it isn´t possible to log in to smart dashboard but you´re able to login to smart update.
Some time ago i had the same problem.

cheers
stefan