upgrade_export

[garfield]

Hello

i want to save the conf into a tgz from my nokia with checkpoint R55 mgt on the box, to export it to my new mgt station that will manage my two new checkpoint UTM-1.

for this from my R55 firewall, I want to use the upgrade_export tool

first time , it failed saying that if it fails again i should stop the checkpoint services.

therefore it stopped them

but still the same problem

i run the upgrade_export -d to have the debugg

here is the output , but i need your help to understand it

fwbfs[jbt]# ./upgrade_export -d /var/jbt/fw.tgz


You are required to close all Check Point clients before the Export operation begins.
If the export fails, stop Check Point services and run the upgrade_export command again.
Press ENTER when ready..

[ 919 471296]@fwbfs[7 Oct 13:16:30] GetExecPath: Exec dir = .
[ 919 471296]@fwbfs[7 Oct 13:16:30] AppendPathEnvVar:
PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/libexec:/etc:/opt/CPshared-
R55p/bin:/opt/CPfw1-R55p/bin:/opt/CPinfo-R55p/bin:/opt/CPdtps-
R55p/bin:/opt/CPfw1-R55p/bin/upgrade_tools/.
Checking the existence of necessary files...
Copying files to temp dir...
[ 919 471296]@fwbfs[7 Oct 13:16:39] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:29] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:33] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:33] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:36] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:37] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:37] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:37] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:42] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:42] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:43] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:43] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:43] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:43] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:44]
ExecuteCommandLineAndCaptureStdout: Error >> Failed to execute cpprod_util CPPROD_GetValue Products uag 1 > /opt/CPfw1- R55p/tmp/ver.tmp 2>&1 [ 919 471296]@fwbfs[7 Oct 13:17:44] RunCpprodUtilCmd:
ExecuteCommandLineAndCaptureStdout failed (trying to run cpprod_util CPPROD_GetValue Products uag 1) [ 919 471296]@fwbfs[7 Oct 13:17:44] IsUAGInstalled: Failed to run 'cpprod_util' command.
[ 919 471296]@fwbfs[7 Oct 13:17:44] CopyUAGFiles: UAG is not installed. No need to copy its files.
[ 919 471296]@fwbfs[7 Oct 13:17:44] CopySecureXLFiles: PPKDIR environment variable is not set [ 919 471296]@fwbfs[7 Oct 13:17:44] IsManagementEnhancement: Warning
>> SmartView Reporter Add-On is not installed.
[ 919 471296]@fwbfs[7 Oct 13:17:44] CopySVRFiles: SmartView Reporter is not installed. No need to copy its files.
[ 919 471296]@fwbfs[7 Oct 13:17:47] do_links_getver: strncmp failed.
Returning -2
[ 919 471296]@fwbfs[7 Oct 13:17:48] Compare2Dirs: Error >> Cannot open /opt/CPfw1-
R55p/tmp/upgrade_temp_dir/fw1/conf/db_versions/repository/846 directory Failed to export. Please close all Check Point clients.
If the failure to export persists, stop all Check Point Services and run the upgrade_export command again.

[chillyjim]

First thing to check is disk space. Second, download the new version from the support site and use that. I've had the R55 included version flake out where using the NGX version, life was good.

[garfield]

thanks a lot
the new version worked