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  #1 (permalink)  
Old 2008-12-08
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jolly01 has an average reputation (10+)
Default 550 mailbox unavailable

I am testing/deploying a new UTM 1070 running R65 with HFA30. Trying to use a SMTP resources for inbound and outbound mail. On my existing/old firewall running R61 on a SPLAT server, I configured it with one rule for inbound and in it's resource on the match tab, for the sender I put *any and for the recipient I put *@ourdomain.com. For the outbound I reverse these. Has always worked generally well; have it this way to aid in avoiding being a mail relay.

Same configuration on new box doesn't work. When I try a test message from externally, it gets up to the rcpt to: , then kicks back with 550 mailbox unavailable.

Things I've tried so far:
-set the recipient on the resource to *any
-put { } around the entries on the resource
-disable all messaging security/smart defense/antivirus settings I could find
-checked the enable for resource box on the resource
-clear all the checkboxes in the Global Properties areas for smtp
-verified the in.asmtpd process is running
-move the rules for mail to the top
-verified no disabled rules

In the message tracker/logs, I see an smtp entry with success matching the associated rule for mail, then immediately following that is an smtp deny matching the last rule I have for not connecting to the firewall. The first rule does explicitely allow connections to the firewall for the smtp service with resource.

Anybody have any suggestions?
Thanks in advance
Brian
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Old 2008-12-08
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jolly01 has an average reputation (10+)
Default Re: 550 mailbox unavailable

Hate when this happens-spent days troubleshooting this, then just after I posted this question I tried one last thing that I figured would have no effect, and it worked. In my resource changed the sender/recipient fields to * and *@{domain}
The single * and the brackets made the difference.

Go figure.

Thanks
Brian
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Old 2008-12-19
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Join Date: 2008-03-15
Location: Mumbai
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amol0009in_7 has an average reputation (10+)
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Default Re: 550 mailbox unavailable

Good to see that!
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2007-CCNA | 2008-BCMSN(CCNP) | 2008 Dec-CCSA | 2009 Dec-CCIE_Written(next target)
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