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		CPUG: The Check Point User Group > Web Security > Connectra
Clients cannot download ICS ActiveX controls

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#1 (permalink)

Old

2007-11-28

canghel is offline

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Clients cannot download ICS ActiveX controls

Background:

SmartCenter - NGX R65 HFA_02
Connectra - R62 HFA_01
SIC established between the two for centralized log management purposes

Problem:

After installing the latest SmartDefense updates for Connectra (692071112 / 3.7.191.0) web clients cannot download the latest ICS ActiveX controls. (see attached screenshots)

Anybody ran into something similar?
BTW, I found nothing on Checkpoint's SecureKnowledge.

Attached Images

	Connectra1.jpg (19.0 KB, 77 views)
	Connectra2.jpg (20.1 KB, 69 views)

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#2 (permalink)

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2007-11-28

dbedit is offline

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Re: Clients cannot download ICS ActiveX controls

Make sure your client has full administrator rights otherwise they can't install the activeX plugin. Check their useraccount and rights.

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#3 (permalink)

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2007-11-28

canghel is offline

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Re: Clients cannot download ICS ActiveX controls

Quote:

Originally Posted by dbedit

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Make sure your client has full administrator rights otherwise they can't install the activeX plugin. Check their useraccount and rights.

All the common sense settings were checked:

local administrator rights
no pop-up blocker
site added to "Trusted sites"
all the IE security settings to allow the download / installation of ActiveX

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#4 (permalink)

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2007-12-07

canghel is offline

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Re: Clients cannot download ICS ActiveX controls

Solution found here:

https://forums.checkpoint.com/forums...=4575&tstart=0

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