New SPLAT SmartCenter - upgrade_import fails

[ulynch]

Greetings,

I'm replacing our existing Smart Center server with new hardware. I've installed SPlat and R65 and HFA02 to match the existing Smart Center. I have an upgrade_export file from the production box. When I run upgrade_import on the new system, it fails with the message

./configuration
Error: The upgrade_import tool has detected that the plug-ins installed on this machine (the local machine) are not identical to the plug-ins installed on the source (production) machine.
To proceed with the upgrade_import, you must ensure that the installed plug-ins on both machines are identical.

Plug-ins? The installed products are identical. Is there a log somewhere with more info? Where does one manage installed plug-ins?

Thanks for any ideas.

Dan Lynch, CISSP
County of Placer
Auburn, CA

[Thorpuse]

You need to modify the export configuration file to take out the connectra plugin - this is documented in SecureKnowledge.

[varera]

Originally Posted by ulynch

Greetings,

I'm replacing our existing Smart Center server with new hardware. I've installed SPlat and R65 and HFA02 to match the existing Smart Center. I have an upgrade_export file from the production box. When I run upgrade_import on the new system, it fails with the message

./configuration
Error: The upgrade_import tool has detected that the plug-ins installed on this machine (the local machine) are not identical to the plug-ins installed on the source (production) machine.
To proceed with the upgrade_import, you must ensure that the installed plug-ins on both machines are identical.

Plug-ins? The installed products are identical. Is there a log somewhere with more info? Where does one manage installed plug-ins?

Thanks for any ideas.

Dan Lynch, CISSP
County of Placer
Auburn, CA

Basically plugins should be identical. Connectra plugin is either missing or needed, just reinstall the target SMC. You can check the pluging status in configuration file, it is in the root of import archive file.

[jacobsen]

I had the same situation.
check if conf/plugins.txt exists in your exported file.
If you dont have any plugins activated on your source smartcenter, then just create an empty plugins.txt file.

>conf/plugins.txt



import should work then.