Issue with primary Management server SmartDashboard

[braintek]

Hello,

Had a weird issue this morning with my primary management server.
I was not able to launch dashboard, tracker, monitor...etc complaining that
IP was not a valid GUI IP which was not the case.

I had an old dashboard session still open so I tried to test SIC on one of my modules and I got the following error message....

"SIC Status for FIREWALLxxx: Not Communicating

Authentication error [error no. 147]

** Check that peer SIC is configured properly

and that system date and time on the SmartCenter Server and peer are synchronized **

Also when doing policy modifications and saving policy I could see that synch between primary and secondary management had error "Failed to connect to peer"

Finally after rebooting primary management server everything was back to normal. The thing is I have no clue why this happened, someone have an idea?

[melipla]

I've seen this problem when the management server has the wrong time. Are you using NTP?

[cormic]

Just had this issue when installing new servers during an upgrade.

I checked TOP and found that there was only 200k memory free out of the 8GB. Once I rebooted and there was lots of free mem. The SIC reset worked fine.