Unable to connect to remote firewall via SmartDashboard

[sambols]

I am trying to connect to a remote firewall. I have be given a userid and password and the IP address of the machine I am connecting from has been defined as a GUI client. I get the following error message:

Connection cannot be initiated:
Please make sure that the Server '10.1.40.9' is up and running and that you are defined as a GUI client.

[mcnallym]

Silly question, but when you say firewall, is it definitely a SMARTCenter as well on the box.

If the box is a SMARTCenter as well then has the policy been updated, as whilst I find on a SMARTCenter the GUI CLient update takes place without a policy push, if the box is a Firewall as well then it requires a policy push.

[sambols]

The other firewall required a change to the implied rules. It now works thanks for the help.