Secure Remote token failed

[jpetropo]

Hi everybody,

I have a problem whenever a user changes his or her windows password and does not authenticate themselves within the network.

For example if my windows password is set to expire and I change it because I have to and I don’t establish a connection within the Network
And I go home as soon as I try to connect I get the message token login failed to retrieve key
So at this point I am force to come to the office plug my laptop into the Network and authenticate myself.
Could anyone let me know how I could get rid of this so that the users could changes their windows password without having to authenticate.

Client workstation Windows XP pro sp2
Checkpoint client Secure remote SC_NGX_R60_HFA1_598001019
Windows platform 2003 enterprise
Checkpoint R55AI

Thanks Jimmy