Unable to connect

[Graham Gobell]

Hi Group

Hopefully somebody can help me. I am now connecting to the internet via a BT Home Hub. I have the Checkpoint Client installed on my laptop. When I try to access my work network via VPN Checkpoint client I get the following error

Checking netowrk connectivity
Preparing connection
Connecting to gateway
Gateway not responding
Connection failed

I was able to initially able to connect to allow verification of site but when it displayed Do you want to connect now, I clicked on Yes and then this error appeared

I have move from a static assigned IP from my previous ISP to DHCP, other colleagues in my office are also on wireless and can connect.

So if somebody can help that would be great

Graham

[BarryStiefel]

Originally Posted by Graham Gobell

Hi Group

Hopefully somebody can help me. I am now connecting to the internet via a BT Home Hub. I have the Checkpoint Client installed on my laptop. When I try to access my work network via VPN Checkpoint client I get the following error

Checking netowrk connectivity
Preparing connection
Connecting to gateway
Gateway not responding
Connection failed

I was able to initially able to connect to allow verification of site but when it displayed Do you want to connect now, I clicked on Yes and then this error appeared

I have move from a static assigned IP from my previous ISP to DHCP, other colleagues in my office are also on wireless and can connect.

So if somebody can help that would be great

Graham

There are some ISP's who intentionally block IKE/IPsec traffic on "home" accounts to force an upgrade to a more expensive "business" level of service. You could call and ask them if they're blocking this.

I believe "Visitor Mode" tunnels through HTTPS and may be a viable workaround.

[chillyjim]

Originally Posted by BarryStiefel

I believe "Visitor Mode" tunnels through HTTPS and may be a viable workaround.

Yes it does, and that's the primary reason for it.

[Graham Gobell]

BT finally gave me a Voyager 2500V Wireless ADSL Voice Router, however, when I want to go on to the internet I have to untick the Check Point Secure Remote within the Network Connection. When I click on the VPN Client I am still unable to connect. Can somebody help, do I need to change any settings within the router to finally conect.

Thanks