 Re: failed to get default parameters from server/database
OS is SPLAT, i installed smart center and eventia reporter server in the same machine with eval license (R60) . I installed database too but only show me smart center object to install. In the eventia not appear any session, when i try to create a new session show me this error.
Well the scenario is :
I want to generate reports from the another smart center (SC1)... i installed in another machine smart center and eventia reporter server (SC2). in the SC2 made upgrade_import "backup SC1" , then i copied all logs from SC1 to SC2 and i can see all logs in the tracker, and all its ok (i think). when i open eventia reporter there are not any session and i try to create a new session, i click in new session, select the server ip , and in the next step where says customize or default... i click next and show me the error "failed to get default parameters from server/database" or "failed to get logs files list from server/database". I installed in SC1 the eventia reporter too but i can't generate reports by the same error. maybe i have to modify any configuration file or something. thanx for your time.  |