[melipla]

Hi.

I would try to identify who it thinks is connected, it should tell you which user is connected. Specifically:
---------------------------
"<USER> is already connected to the SmartCenter Server:
<IP>.
What would you like to do?"

Cancel
Connect in Read-only
Disconnect <USER> and connect in Read/Write Mode.
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What do you see for <USER> and <IP>? Hopefully you don't share usernames or IPs.

I don't know what would cause this error. Perhaps the dashboard lock file isn't being removed. More then just the "SmartDashboard" can lock the database..like Gui DB edit or the commandline version of the GUI DB edit for SPLAT might as well. I know that "Backup" and "snapshot" check for a lock...not sure if they make one when they're running...just things to look out for.

HTH