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Old 2005-11-10
jeepee jeepee is offline
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Default SIC name error when fetching after ngx upgrade on Win2003

We are in the process to upgrade our SmartCenter from NG to NGX.
We upgraded the Smartcenter Server to NGX (HFA-1 + Backward Compatibility package for R55 Gateway)
We are able to push new rules from SmartDashboard but when we want to fetch rules from the gateway(NG) using the "fw fetch" command we get the folowing error:

Management rejected fetch for this module - sic name does not match.


Gateway Config: Solaris 9 + HFA-12
Old SmartCenter: Win2000 SP4 Fully Patched + NG HFA-12
New SmartCenter: Win2003 SP1 Fully Patched + NGX HFA-01 + Backward Compatibility Package for R55 Gateway
GUI client: WinXP SP2 + NG HFA-1 + NGX with no HFA

Steps Taken:
1-SmartCenter:Upgraded lisences before upgrade from the "fetch from file" button in cpconfig interface
2-Cpstop on SmartCenter+used "upgrade_export.exe" from NGX CD-Rom
4-Configure new SmartCenter Server with new hardware new OS(Win2003Sp1) and the same IP than the old Server
5-Install NGX SmartCenter using "imported configuration" (Used upgrade tools from the CD)
6-Reboot+Install HFA-1+Install Backward Compatibility Package+Reboot
7-Start SmartDashBoard from GUI and push succefully rules
8-Login on gateway and try to fetch using "fw fetch" command and get the sic error
9-Reset sic on gateway using the cpconfig menu (See SK30579)-get the same error
10-Compared sic in registry (See SK30579) and its ok
11-Reset sic on the SmartCenter using "fwm sic_reset" command(See SK13176 + SK14532)-get the same error
13-Already tested upgrade with Smartcenter on WIn2000 SP4+NGX and it works fine. The problem seems only to be there when using imported configuration with a Win2003 Server SmartCenter
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