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Old 2006-08-10
Mendax Mendax is offline
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Default SofaWare Management Server (SMS)

I've been trying to debug the SMS service on our R60 SmartCenter server using a document I found on SecureKnowledge (Understanding SofaWare Management Modules).
According to the document it states that the SMS can be started in debug mode by issuing the command 'SMS -confdir $FWDIR/conf/sofaware' command on the SmartCenter server console. On doing this I recieve the error '15000: Can't contact database'.
I assume the error means that the SMS service can't read the rulebase and therefore cannot continue (if I issue an SMSSTART command and then an SMSSTOP command I get the message 'Process SMS process has been already terminated')

Does anybody have any idea how to resolve this error? I have searched the SecureKnowledge site for error 15000 but there doesn't seem to be any information.
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