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Originally Posted by hotrod_952@hotmail.com  I can no longer connect the Dashboard with the external IP address. Any reasoning this is occurring? |
Are you connecting from a different IP address? The Management Server component has what's called a 'GUI Client' list configured with the 'cpconfig' command that lists the IP addresses that the SmartDashboard is allowed to connect from.
If you are not connecting from an IP that's not on that list, then being denied is normal behavior.
You might want to check the logs too, and the out put of 'cplic print' just incase the customer has been running off of 30 day evals for the last some many years.