[Christofer Hoff]

Hi all.

My name is Christofer Hoff and I am Crossbeam's Chief
Security Strategist. I was also a Crossbeam customer
for 3 years before joining the company, so I think that I
have an interesting perspective on the things written above.

This isn't going to be a fancy email with all sorts of squirrelly
slick marketing responses bent on damage control. It is a
reasonable and rational response to a post which contains
several inaccurate statements.

Like any solutions provider, we've had our hiccups and had
issues we've worked hard to resolve. Do we have issues?
You bet. So does every other company on the planet.
We work very hard to make sure they are mitigated quickly.

We certainly do everything we can to take care of our customers.
Doing what we need to do to make sure they are happy with our
products is what companies ought to do, no?

Conspiracy theories are fun to read, but reality is often much more
boring ;) The points raised above fail to communicate the reality of
our company, our employees, our products and our customers.

We have companies that have selected to deploy hundreds
of our boxes globally as part of their overall security strategy after
live trials in their production environments.

These customers are some of the largest companies in the
world; they don't make decisions lightly and they don't buy
products that don't work or work as poorly as is described
above.

In terms of the other accusations relayed above regarding our company,
they are not worth dignifying since they are neither constructive,
appropriate, or accurate. Grinding axes on the Internet is a waste
of time. Nobody wins.

If anyone would like to discuss our products openly in
a rational and fair manner, I look forward to doing so.

Regards,

Christofer Hoff, CISSP CISM CISA
Chief Security Strategist
Crossbeam Systems, Inc.