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Old 2008-04-16
berni berni is offline
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Default Eventia Reporter GUI / Distributed Environment

Hi All,

I just installed R65 Smartcenter (machine A) and R65 Eventia Reporter Server (machine B) from scratch. All works fine but if I try to open the Eventia Reporter GUI within the Smart Dashboard (under Window - Eventia Reporter) I get an error: "Failed to initialize communication with Eventia Reporter Server. Check that the server is running (IP of Smartcenter server (machine A)!). It seems for me that the Smartcenter server is not aware of the separate reporting server and tries to connect to itself. If I open the EV Reporter GUI directly (via Start-Program-Checkpoint... - EV Reporter) where I can insert the right IP address of the EV Reporter Server (machine B) it works fine.

In the past (e.g. R61) there was an EV reporter add-on which you have to install at the Smartcenter server to communicate via Smartcenter server to the EV reporter. With R65 there is no option to install the add-on only. Supposedly with R65 that is not necessary and also not possible to select while installation.

So maybe the design in general has changed. Can anyone share his/her experience about this? Is it possible to connect EV-Reporter via Smartcenter (Smart Dashboard-Window-EV Reporter) as in the past (R61) or is there only the way to connect directly between EV GUI Client and EV server with R65?

Thanks

Bernhard
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