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Old 2008-03-09
RayPesek RayPesek is offline
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Default Re: Can't connect to remote module

Quote:
At the remote site the IP address range has changed, so using the console I changed the default gateway and now users here can browse the internet.
Which IP address range changed? External or internal?

Can you still SSH to the firewall or otherwise gain console level access? If so, run the command

fw unloadlocal

and it will remove the security policy. It will allow management connections if you have the implied rules for management enabled. This will allow you to connect with the SmartCenter again so you can install a policy. Be aware that the firewall can no longer protect itself, however IP forwarding is disabled so there isn't any risk to your internal network. Still, you want to push a policy as fast as you can, particularly if you are not on a current operating system and patch level for the firewall.

HTH,

Ray.
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