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Old 2008-01-25
cciesec2006 cciesec2006 is offline
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Default SmartCenter and NAT

Can someone help me with this issue?

I have a SmartCenter NGx R65 with HFA_02 running on SPLAT.
the IP address of the SMC box is 192.16.1.10/24. This SMC
box is sit behind Cisco router facing the Internet.
IP address of the Cisco router is 192.168.1.1/24 and
4.2.2.2/24 respectively.

I natted the SMC box to 4.2.2.3 on the Cisco router
so that User(s) on the Internet can access the SMC with
the SmartDashboard:

ip nat inside source static 192.168.1.10 4.2.2.3


From the Internet, when I launch the SmartDashboard,
I get the fingerprint but then SmartDashboard says:
"failed to launch application". I noticed that this
issue happened since NGx R61 and higher. It does not
matter if I replace the Cisco device with a Checkpoint
firewall, I still get the same error.

If I repalce the SmartCenter NGx R65 with SmartCenter
NG with AI R55, I can connect fine over the Internet.

Is this a new feature of NGx or is this a bug?

If anyone would be willing to help me out by testing
this with me? I can open my firewall so that you can
try to log into my SmartCenter over the Internet, please
send me a private message. Thanks.
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