 Re: Cannot connect via connectra
Hi hotice_,
From your answer I think you know that you need to explicitly set the public IP address of Connectra in the portal and that is what you did, correct? Good catch, many people miss that part of the setup.
What version of Connectra? Most require the use of TCP 444 for SNX while the portal itself uses TCP 443. If 444 is not allowed in the firewall rule or in intervening firewalls SNX cannot work. The "intervening firewall" part caused us a lot of issues.
I changed SNX to use 443 and added a second public IP address to the Connectra interface and set SNX to use that IP address. It does burn a second public IP address but it lets both the portal and SNX use the standard TCP 443 port.
Ray |